We will give you information about the ferry terminal and the assistance service. If you do not want any assistance at the ferry terminal, we will directly establish a time and place for boarding. In any case, you can ask our assistance staff for help at any time.
If you want, the assistance staff can accompany you with your luggage, providing you, if necessary, any additional materials, until the check-in counter. We will also help you with all the necessary check-in processing and security controls, making sure that the details and the specific needs are correct.
When boarding, if you want or need this, the assistance staff will help you to check your boarding card and identity.
Persons with reduced mobility will always board the ship before the other passengers, unless a specific requirement is notified.